Field Operations Manager – CV Assessment Report

Top candidate. Currently Operations Manager at Flick Pest Control Sydney — a $30M branch with 150+ staff and 80+ technicians in the field. Prior roles: Branch Manager, Field Service Supervisor. Owned his own pest control business (2019–2021). Cert III Urban Pest Management. This is an identical role in the same industry — he already does this job for a direct competitor. Unmatched industry fit.

Strong trade + field ops background. Trade-qualified plumber (Randwick TAFE / Prince Henry Hospital), progressed into field service operations management across KONE Elevators, Schindler, and NBN Co. Managed field technician teams, P&L of $30M+, WHS, KPIs, and workforce scheduling — directly transferable to pest control field ops. Sydney-based, right seniority level.

Ideal trade-to-management progression. Trade-qualified Electrical Fitter-Mechanic with 23 years in field service management. Team Leader at Miele ANZ (7 years), then Field Service Operations at Girbau APAC. Built and managed field technician teams, designed KPI frameworks, route optimisation, WHS programs. Direct analogue to managing pest control technicians. Sydney-based.

Excellent trade-to-management trajectory. Started as apprentice mechanic (St George TAFE), became Head Mechanic, then 13 years at Position Partners progressing through Workshop Manager → Sales Ops Manager → Service Centre Manager. Managed teams of service technicians, KPIs, budgets, WHS, warranty processes. Automotive trade background is highly transferable to supervising pest control technicians. Sydney-based.

Only candidate with direct pest control experience. Senior Pest Management Technician at Ecolab (2021–2025) achieving 98%+ KPI, 95–100% food safety audit scores, and sub-2% callback rate. NSW Pest Manager Licence held. Mentors and trains junior technicians. This is a step-up from technician to manager, but the industry knowledge is invaluable — the right person to grow into the role.

Strong operational pedigree, closest location to HQ. Head of Operations at RecycleSmart (2020–2025): led national logistics with driver networks, route efficiency systems, dynamic routing, and data dashboards measuring service quality and SLA adherence — directly analogous to managing pest technician routes. Scaled from 2 to 100+ councils. No trade background is a drawback given the weighting criteria.

Strong operational leader with trade-adjacent background. P&L ownership in LPG gas distribution (industrial/trade-adjacent) and automotive reconditioning. Lean Six Sigma certified. Managed teams, KPIs, and operational systems. No trade qualification but worked extensively in trade service environments. Sydney-based.

Closest facilities/pest services experience. State Manager at City FM managing pest and cleaning services across 129+ Kmart/Target sites. 15 years facilities management, strong KPI and compliance background. Has directly managed pest contractor relationships and service delivery. No trade qualification but strong service sector management experience. Sydney-based.

Strong GM-level ops leader willing to relocate. Currently Acting GM at Dasto Construction Group (insurance construction, 300–500 jobs/month). Prior: Operations Manager at E-Commerce Xpress (scaled 5→25 staff, quadrupled revenue). No trade background is a gap against criteria, and relocation is a risk. Grad Diploma in Logistics & Supply Chain.

Solid operational manager, cleaning/facilities sector. State/Operations Manager at Horizon Cleaning Services, managing 100+ sites and 150+ staff across NSW. KPI management, scheduling, performance monitoring. Cleaning industry has structural similarities to pest control (mobile field teams, site compliance) but no direct pest or trade background. Peakhurst NSW.

Very experienced but likely overqualified. 25+ years experience managing large-scale field operations (2,500-person mobile workforce). MBA and BSc Mechanical Engineering. Strong field operations capability, but at this seniority level may not find the role sufficiently challenging, which carries retention risk. Worth considering if Tier 1 candidates aren't available.

Trade-qualified infrastructure manager, excellent field ops credentials. Currently NSW/ACT Biogas Infrastructure Manager at LGI Ltd (2024–present): manages P&L, budgeting, internal teams of 6–15 plus subcontractors, full project lifecycle on landfill biogas sites. Progressed from Biogas Technician → Supervisor → Manager. Trade-level certs include excavator ops (RIIMPO320F), HR licence, confined spaces, HDPE butt welding/electrofusion, White Card. Strong trade-to-management trajectory in a technical field service environment — directly analogous to pest control ops management.

Strong trade credential + proven business scaling capability. Trade-qualified Electrical Distribution Worker / Cable Jointer at Endeavour Energy (2012–2018): led field crews of 3–5, LV/HV infrastructure maintenance, zero safety incidents. Since 2018, Operations Manager and Managing Director at Alpha Nightlife: grew from $200K to $1M+ revenue, 30+ staff, WHS, workforce planning. Cert III ESI Distribution Overhead + Cable Jointing; HR licence, Dogging, Rigging, EWP, Forklift. Exceptionally strong trade score; second career in business ops shows P&L and people management capability. Glebe location is excellent for Bondi Junction HQ.

Solid field service territory management, commute is the main risk. Currently Territory Manager at NCR Atleos (2024–present): end-to-end service delivery across NSW/ACT/SA, managing internal field teams plus contractor workforce, SLA compliance, workforce planning, and cost control. Progressed from Service Technician (2011) → Field Team Leader (2020) → Territory Manager. Multiple NCR Atleos performance awards 2024–2025. Cert II IT; NMI Verifier. Good field ops experience but location (Spring Farm, far SW Sydney) is a significant daily commute to Bondi Junction HQ and warrants discussion.

Fleet and workshop management background with automotive parts industry. Field service supervisor experience. Some technical trade-adjacent skills, but location (Glossodia) is a significant commute to Bondi Junction. Limited direct evidence of managing mobile field technicians at scale.

Some trade-adjacent experience as Workshop Co-Ordinator at Reefton Crane & Construction and Company Director (Thumper Group). Extensive qualifications in health, safety, traffic management, and emergency response. Work history is varied and NZ-focused — most recent roles in NZ. Less management depth than required for this position.

Strong trade background as CNC plasma operator and steel machine operator, plus owned and operated a gutter guard installation trade business. Production supervisor experience. The trade credential is solid but management seniority is below the level required — hasn't managed mobile field technician teams at the scale needed.

Transport/bus operations background (Transdev, U-Go Mobility) — fleet management, KPI, rostering, scheduling experience. Some operational parallels to managing mobile teams but no trade background and public transport sector is quite different from pest control field services. Spring Farm is a long commute to Bondi Junction.

Strong operations manager with 20+ years experience and solid P&L management credentials. Currently based in New Zealand, which introduces relocation risk and delay. No trade qualification. Could be a viable candidate but the relocation dependency and lack of trade background reduce suitability significantly.

Manufacturing shift leadership (Boortmalt) and restaurant management. Good attitude and willing to obtain pest licence. However, the management seniority is significantly below what's required for this role, and there's no trade background. Campbelltown is a difficult commute to Bondi Junction. Entry-level candidate for this position.

Operations Manager in cleaning and Team Leader in customer support (Timeless Pools & Spas, Rawson Homes, Credit Corp). Good people leadership skills, rostering, KPI monitoring. However, team sizes are small (5–10 staff), no trade background, and experience is primarily in customer service operations rather than managing mobile technical field teams.

Has field service exposure as a Sanitair Australia multi-territory franchisee (Jul 2025–current) running AC cleaning with 4 vehicles and 6 team members — the closest thing to pest control field ops in this CV. Prior operations roles: Ops Project Manager at Cope Sensitive Freight ($30M budget, 36–40 indirect reports) and Project Manager running TMS/ERP transformation. Also operated a vending machine business ($520K turnover). MBA from Australian Institute of Business. Strong business and project management background but no trade qualification — field operations hands-on experience is thin outside the franchise role.

Area Ops Manager in cleaning/stewarding (Challenger Services, Woolworths, Hyatt Regency, Qatar Airways). Manages large teams but in hospitality kitchen stewarding — fundamentally different from pest control field technician management. No trade background.

7+ years at Woolworths CFCs progressing to Assistant Department Manager. KPI management and dispatch operations experience, but no trade background and management level is below what's required for this role. Seeking logistics/supply chain leadership, not field technical service management.

Senior Facilities Associate Manager at Infosys (office environment), Office Manager at Thinkmill, Project Coordinator. Extensive administrative and facilities background but entirely office-based. No trade background, no experience managing mobile field technicians.

Operations management background in hospitality, clubs, and gaming. No trade background, no field technician management experience. Not suitable for this role.

Equipment hire sales and retail operations background. No experience managing mobile field technician teams. Not suitable.

Import-export and supply chain logistics background. No experience managing field service technicians, no trade background. Not suitable.

Based in France and seeking to relocate to Australia. Short work history. Manufacturing/Lean background at Hilti. Not suitable — overseas, no right-to-work established, no field technician management experience.

Has pest control industry background (ISS Hicare, Oman FM) which is relevant industry knowledge, but is India-based with an Indian phone number. No indication of Australian residency or right to work. Not suitable in current application.

Dubai-based supply chain planner. Wrong profile entirely — no field operations management, no trade background, overseas.

UK-based, planning to move to Australia by early September. Logistics/distribution background, no field technician management experience. Uncertain availability timeline makes this a high-risk candidate regardless of other merits.

Based in Pune, India with Indian phone number. 16 years in engineering/after-sales service (Epiroc Mining, Hyundai Construction Equipment). Strong technical background but no Australian right to work confirmed. Not suitable in current application.

Service Transport Manager at ALSCO Uniforms Mascot (Aug 2023–present): manages 24+ drivers, scheduling, route optimisation, fleet maintenance, KPIs. Prior roles at Linfox, Stramit, Primary Connect (transport planning). MBA in Logistics & Supply Chain (UWS). Has relevant field team management skills but no trade background, and location (Melonba, far outer west) is impractical for a Bondi Junction role. Transport/logistics sector experience doesn't transfer well to technical field service operations.

Duty Manager at The Star Sydney (gaming/safer gambling compliance) and prior Table Games Area Manager at Crown Resorts (Melbourne and Sydney). No trade background, no experience managing mobile field service technicians. Diploma of Psychology; Cert III/IV Hospitality. Completely wrong profile for a pest control field operations management role — the only positive is Sydney location.